Effective Date: August 17, 2026
1. INTELLECTUAL PROPERTY
All imagery, typographic compositions, lookbook designs, and editorial texts published on outfitstore are exclusive property of outfitstore S.A. Unauthorized reproduction is strictly prohibited. This includes, but is not limited to, copying, distributing, modifying, or creating derivative works from any content on our website. The brand name "outfitstore," all related logos, product names, and design marks are registered trademarks owned by outfitstore S.A. Any use of our intellectual property without express written permission is a violation of copyright and trademark laws and may result in legal action. We invest significant resources in the creation of our editorial content and product designs, and we ask that you respect our creative and intellectual efforts by refraining from unauthorized use.
2. ORDERS & AVAILABILITY
Items presented in our digital lookbooks are produced in limited edition runs. Placing an item in your shopping bag does not reserve inventory until checkout completion is confirmed. All orders are subject to availability and acceptance by outfitstore. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. In such cases, we will provide a full refund for any amount that has been charged. Product availability is updated in real-time, but in rare instances, inventory discrepancies may occur. We will notify you promptly if an item you have ordered is no longer available and offer alternative options or a complete refund.
3. RETURNS POLICY
Complimentary returns are accepted within 14 days of receipt, provided garments remain unworn, unwashed, and with all original editorial tags intact. We inspect all returned items carefully before processing refunds. Items showing signs of wear, damage, or alteration will not be accepted for return and will be returned to the customer at their expense. Return shipping is complimentary for all orders within the continental United States and selected international regions. To initiate a return, please contact our concierge team who will provide you with a return authorization and shipping instructions. Refunds are processed to the original payment method within 7-10 business days of receipt and inspection of your return. Please note that sale items, customized pieces, and intimate apparel are final sale and not eligible for return unless defective.
4. SHIPPING & DELIVERY
We offer premium shipping services with all orders securely packaged and fully insured. Estimated delivery times are provided at checkout and vary by destination. International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping costs. We provide tracking numbers for all shipments, and our concierge team is available to assist with any delivery inquiries. Please ensure that your shipping address is accurate, as we are not responsible for packages delivered to incorrect or outdated addresses. In the event of a lost or damaged shipment, we will work with the carrier to resolve the issue and, where necessary, issue a replacement or full refund.
5. PRICING & PAYMENT
All prices are listed in US dollars and are subject to change without prior notice. We accept payment via major credit cards, digital wallets, and bank transfers. Payment is processed securely through encrypted payment gateways, and we do not store your payment information on our servers. We reserve the right to adjust prices at any time, but we will honor the price listed at the time of purchase. In the event of a pricing error, we will contact you to confirm the correct price or cancel your order with a full refund. We are committed to transparency in all financial transactions and provide detailed invoices with all orders.
6. USER ACCOUNT & CONDUCT
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update this information as necessary. Prohibited activities include, but are not limited to: unauthorized access to our systems, interference with the proper functioning of our website, transmission of malicious code, and any activity that violates applicable laws. We reserve the right to suspend or terminate any account that is used in violation of these terms or that we determine, in our sole discretion, poses a risk to our operations or other users.
7. LIMITATION OF LIABILITY
To the fullest extent permitted by law, outfitstore S.A. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for lost profits, business interruption, or loss of data. Our total liability to you shall not exceed the amount you have paid for the product or service in question. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of our website is at your own risk, and you are solely responsible for any damage to your computer system or loss of data that may result from accessing our site.
8. GOVERNING LAW
These terms and conditions are governed by the laws of the jurisdiction in which outfitstore S.A. is registered, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the governing arbitration association. By using our website and services, you consent to the exclusive jurisdiction of the courts in that jurisdiction for any disputes that cannot be resolved through arbitration. This agreement constitutes the entire understanding between you and outfitstore S.A. and supersedes all prior agreements, communications, and understandings.
9. MODIFICATIONS TO TERMS
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically to stay informed of any updates. Your continued use of our website and services following any changes constitutes your acceptance of the revised terms. If you do not agree with any provisions of these terms, you should discontinue using our website and services.
10. CONTACT INFORMATION
For any questions, concerns, or inquiries regarding these terms and conditions, please contact our legal department or concierge team through the contact information provided on our website. We are committed to addressing your concerns promptly and professionally. We value your trust and are dedicated to maintaining a transparent and respectful relationship with all our clients and visitors.